Hurricane Recovery Information for New Orleans Branch Staff
Business Assistance
- Jefferson Parish Economic Development Commission, www.jedco.org
Locations: East Bank, 7901 Airline Drive, Metairie, (504) 833-2008; West Bank, 5201 West Bank Expressway, Marrero, (504) 412-8484
- Louisiana Economic Development, www.lded.state.la.us/louisiana-businesses/hurricane-resources.aspx
- The Loyola Corps, (504) 864-7943, e-mail corps@loyno.edu
- State of Louisiana, www. katrina.louisiana.gov/bus_construction.htm
Debris/Garbage Pickup
- Unincorporated Jefferson Parish
- Orleans Parish
- Drop off storm debris and trash, Crowder Road and I-10 Service Road, 2301 Hendee Court, Algiers; Elysian Fields Transfer Station, 2826 Elysian Fields Ave.
- Hurricane debris pickup/home demolition, toll-free (877) 286-6431; local (504) 658-2299, ext. 311
- St. Tammany Parish (985) 898-2323
- Waste Management (504) 254-5353
Environmental
- Environmental Protection Agency, www.epa.gov/katrina
Hotline for hazardous waste pickup, (800) 401-1327
- Louisiana Department of Environmental Quality reporting line, (888) 763-5424 or (225) 342-1234
- Mosquito control (to report neglected pools and ponds), dial 311, or e-mail nomtcb@yahoo.com
Government
Local
- Harahan
- Jefferson Parish
- www.jeffparish.net, (504) 736-6100
- Building permits, (504) 736-6964
- To report storm-blighted properties or overgrown lots, (504) 736-8380
- Kenner
- Orleans Parish
- www.cityofno.com, (877) 286-6431
- 1st City Court Evictions, (504) 523-3258
- Building permits, (504) 658-7100
- City Council Hurricane Recovery Advisory Committee, www.nohrac.com
- Clerk of 1st City Court, (504) 592-9155
- Clerk of 2nd City Court, (504) 368-4245
- Clerk of Civil District Court, (504) 592-9100
- Clerk of Criminal District Court, 2700 Tulane Ave., (504) 658-9176 or (504) 827-3520
- District attorney, 1340 Poydras St., (504) 822-2414
- Housing Authority of New Orleans, (504) 670-3300, www.hano.org
- Municipal Court, 819 S. Broad St., (504) 439-5025
- Office of Notarial Archives, (504) 670-7000
- Orleans Parish civil sheriff, (504) 523-6143
- Orleans Parish Criminal District Court, 2700 Tulane Ave., (504) 658-9100, www.criminalcourt.org
- Recorder of Mortgages, (504) 670-7040
- Recorder of Mortgages, Register of Conveyances, and Notarial Archives, 1340 Poydras St.
- Registrar of Conveyances, (504) 670-7022
- Traffic Court, 225 Morgan St., Algiers, (504) 364-4060
- Plaquemines Parish
- www.plaqueminesparish.com, (504) 392-6690
- Building permits, (504) 297-5345
- Disaster relief center, 8968 Belle Chasse Highway
- Long-Term Community Recovery Team, 8495 Belle Chasse Highway
- St. Bernard Parish
- www.sbpg.net
- Building permits, (504) 278-4310
- Citizens Recovery Committee, www.stbpcrc.com
- Information Center, (504) 208-4031, 4046, 4047, 4048, or 4053
- St. Charles Parish
- St. John Parish
- St. Tammany Parish
State
Federal
- Army Corps of Engineers, www.mvn.usace.army.mil/hps/
- Federal Emergency Management Agency (FEMA), www.fema.gov/
- Disaster recovery center locations, www.ohsep.louisiana.gov/newsrelated/katrinadrcs.htm
- Housing referral service, (800) 762-8740, www.dhronline.org
- To request or return a trailer (888) 294-2822
- Trailer maintenance
- Jefferson Parish and Orleans Parish ZIP codes 70112, 70113, 70115, 70116, 70117, 70118, 70119, 70122, 70124, 70125, and 70130 call (866) 903-7429
- St. Bernard. St. John, St. Tammany and Orleans Parish zip codes 70122, 70124, 70126, 70127, 70128, and 70129 call (866) 360-6432
- St. Charles Parish and Orleans Parish ZIP codes 70114, 70117, and 70131 call (800) 774-3249
- Housing & Urban Development, (888) 297-8685
- Postal Services
- Address changes, (800) 275-8777, www.usps.com
- Bywater, 1521 Poland Ave
- Chef Menteur, 5619 Chef Menteur Highway
- Main Post Office, 701 Loyola Ave.
- Lake Forest, 5600 Lake Forest Blvd.
- Postmaster’s Office, (504) 589-1106
- Small Business Administration (SBA)
- Low-interest loans for homeowners, landlords, renters, and businesses, (800) 659-2955, www.sba.gov/disaster
- SBA assistance centers are located within FEMA Disaster Recovery Centers:
- Mount Tabor Baptist Church, 4128 Franklin Ave.
- New Orleans, One Canal Place, 365 Canal St., Suite 1050
- Wal-Mart parking lot, 8101 W. Judge Perez Drive, Chalmette
- 3601 East Causeway Approach, Mandeville
- Social Security Administration
- 115 Terry Parkway, Terrytown
- 4436 Veterans Memorial Blvd., Suite 34, Clearview Mall, Metairie
- 1515 Poydras St., Suite 1510, New Orleans
- 1616 Joe Yenni Blvd., Kenner
Health Care
- General post-Katrina health information, (888) 419-4325, www.stayhealthyla.org
- Medical Plan Chart
- Louisiana Partnership for Prescription Assistance, (888) 477-2669
- Louisiana SHIIP (help with Medicare prescription drugs), (800) 259-5301
- Medical Center of Louisiana, Emergency Services Unit (dental services available), 1450 Poydras St., (504) 903-3000
- Medical Center of Louisiana’s Hutchinson Clinic (adult and HIV primary care), 1545 Tulane Ave., (504) 903-2373
- Veterans Affairs Medical Center (outpatient clinic), 1601 Perdido St., (800) 935-8387
Insurance
Legal
- Advocacy Center (free legal services for senior citizens and people with disabilities), (504) 522-2337, (800) 960-7705, www.advocacyla.org
- Lawyer Referral Service of the New Orleans Bar Association, (504) 561-8828
- New Orleans Legal Assistance (free legal aid to low-income people), www.lawhelp.org/la and www.nolac.org
- New Orleans Legal Assistance (help for low-income people regarding home titles), (504) 529-1000
- Young Lawyers Division of the Louisiana State Bar Association (legal counseling and referrals), (800) 310-7029
Mental health
Children
Counseling
Family Service of Greater New Orleans
2515 Canal St., New Orleans (504) 822-0800
201 Evans Road, Harahan (504) 731-4031
1799 Stumpf Blvd., Gretna (504) 361-0926
317 N. Jefferson, Covington (985) 641-1025
General information
Other providers
- Adult Children of Alcoholics, 3810 Power Blvd., Metairie, (504) 888-1356
- Alcoholics Anonymous, 1040 Calhoun St., (504) 779-1178
- Algiers Fischer Community Clinic, 4422 Gen. Meyer Ave., New Orleans, (504) 210-7611
- Celebration Church Counseling Center, (504) 831-9673, ext. 137
- Central City Behavioral Health Clinic, 2221 Philip St., New Orleans, (504) 568-6686
- Chartres Pontchartrain Behavioral Health Clinic, 719 Elysian Fields Ave., New Orleans, (504) 942-8101
- Depression and Bipolar Support Alliance, 4700 I-10 Service Road, Metairie, www.dbsaneworleans.org
- First Baptist Church of New Orleans, (504) 482-5775
- Greater New Orleans Mental Health and Resilience Task Force, e-mail NOMHR-subscribe@yahoogroups.com
- Grief Resources Center, 1221 S. Clearview Parkway, (504) 818-2723
- Jefferson Parish Human Services Authority, Marrero (504) 349-8833; Metairie (504) 838-5002
- Plaquemines Behavioral Health Clinic, 3708 Main St., Belle Chasse, (504) 393-5624
- MHSD Division for Citizens with Developmental Disabilities, 1010 Common St., New Orleans, (504) 599-0245
- National Suicide Prevention crisis counseling hotline, (800) 273-8255
- T.E.C. Counseling and Training Center at Our Lady of Holy Cross College, 4123 Woodland Drive, Algiers, (504) 398-2168
- Tulane Medical Clinic at Covenant House, 611 N. Rampart St. New Orleans, (504) 584-1100
- U.S. Department of Health and Human Services, (800) 789-2647
Miscellaneous Organizations
Missing People
Missing Records
- Department of Health and Hospitals' office for Vital Records and Health Statistics, P.O. Box 60630, New Orleans, LA 70160
- www.vitalchek.com
- Recorded information and request forms, (504) 219-4516 or (800) 454-9570
- Records and statistics, (504) 219-4500
- Federal Deposit Insurance Corp. (information on accessing lost banking records), (877) 275-3342
- Louisiana Office of Motor Vehicles, (877) 368-5463 or (225) 925-4195, omv.dps.state.la.us
Neighborhoods
Nonprofits
- American Red Cross, (866) GET-INFO, www.arcno.org
- American Institute of Architects (free or reduced cost services), (504) 525-8320, www.aianeworleans.org
- Family Resources of New Orleans, 817 N. Claiborne Ave., (504) 822-8520, www.familyresourcesofno.org
- Global Green USA (environmentally friendly building products), 841 Carondelet St.
- Louisiana Association of Nonprofit Organizations (directory of member charities), (225) 343-5266, www.lano.org
- Modest Needs (grants of up to $1,000), www.modestneeds.org
- Nonprofit Central (free or low cost services and support for nonprofits), 1824 Oretha Castle Haley Blvd, (504) 491-7190, e-mail nonprofitcentral@yahoo.com
- Operation HOPE (free financial counseling and disaster preparedness guides), (888) 388-HOPE, www.operationhope.org
- The Salvation Army, (800) 725-2769
- United Way and VIA LINK call center, 211, or (800) 749-2673
Pets
Rebuilding/Repair resources
- FISH Camp/Presbyterian Disaster Assistance/First Union Presbyterian Church (help gutting and rebuilding), (985) 785-4912, e-mail fishcamp7@bellsouth.net
- Louisiana Recovery Authority (information on planning), www.louisianaspeaks.org
- Louisiana State Licensing Board For Contractors (to see if a contractor is licensed), (225) 765-2301, www.lslbc.louisiana.gov
Road Home Program
- Louisiana Recovery Authority’s “The Road Home” (888) 762-3252 (TTY (800) 566-4224) or www.LouisianaRebuilds.info, click on “Housing Registry”
- Louisiana Recovery Authority, 525 Florida St., 2nd floor, Baton Rouge, (225) 382-5502, www.lra.louisiana.gov
- Road Home housing assistance centers (appointment only)
- 1555 Poydras St., 7th floor, New Orleans
- 3127 Pontchartrain Drive, Slidell
- Other centers are in Kenner, Belle Chasse, Chalmette, Houma, Baton Rouge, Lake Charles, Erath and Grand Lake
Schools
- Archdiocese of New Orleans, www.arch-no.org
- Jefferson Parish, www.jppss.k12.la.us
- Louisiana Department of Education, (877) 453-2721, www.louisianaschools.net
- Orleans Parish, (504) 304-3520;
Crisis hotline, (877) 771-5800, www.nops.k12.la.us
- Plaquemines Parish, www.ppsb.org
- St. Bernard Parish, www.stbernard.k12.la.us
- St. Charles Parish, www.stcharles.k12.la.us
- St. John Parish, www.stjohn.k12.la.us
- St. Tammany Parish, www.stpsb.org/hurr_archive.html
Transportation
- Baton Rouge-New Orleans shuttle bus (through Nov. 30), (877) 452-3683, www.laswift.com
- New Orleans Regional Transit Authority, (504) 248-3900, www.norta.com
Taxes
- Casualty Losses and Gains Courtesy of Bourgeois Bennett CPAs & Consultants
- Hurricane Katrina Pension Plan Relief Summary Courtesy of Bourgeois Bennett CPAs & Consultants
- Reconstructing Your Financial Information Courtesy of Bourgeois Bennett CPAs & Consultants
- Total Community Action Inc. Volunteer Income Tax Assistance Centers
- ACORN, free income tax preparation, (504) 943-0044, ext. 111
- Berean Head Start Center, 1629 Simon Bolivar, (504) 524-1281
- Central City Neighborhood Center, 2020 Jackson Ave., (504) 524-3484
- Diana Head Start Center, 2144 Pace Blvd., (504) 366-4626
- Irish Channel Action Foundation, 1813 Magazine St., (504) 525-1940
- Total Community Action Inc., 1420 S. Jefferson Davis Parkway, (504) 872-0330 or (504) 872-0358
Unemployment/Worker’s Comp
- Department of Labor’s unemployment claims, (866) 783-5567, www.laworks.net
- Workers’ compensation issues, (225) 342-7561
Utilities
- Atmos Energy, (800) 621-1867
- BellSouth, (877) 737-2478, www.bellsouth.com/community/hurricane/index.html
- Cleco, (800) 622-6537
- Cox Communications, (504) 304-8444 or (888) 822-5151, www.cox.com/louisiana/katrina.asp
- Entergy, (800) 368-3749, www.entergy-neworleans.com
- Louisiana Public Service Commission, www.lpsc.org, (800) 228-9368
- Low-Income Home Energy Assistance Program (financial help and advice with utility bills), (504) 309-6707, 6708, 6709, 6713, or 6715
- Sewerage & Water Board of New Orleans, (504) 529-2837
Customer service center located at 4001 Gen. de Gaulle Drive, Algiers
Report leaks to (504) 52-WATER or www.swbno.org
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