Your session ID: 100062864 Survey ID: 52231293
Exam/Inspection Survey
 
Banking Supervision Examination/Inspection Survey
 
Please select Examination/Inspection year
2009 2010

 
Please indicate Examination Type
Safety & Soundness BHC Consumer Foreign Rep Office Foreign Agency Other

 
Accuracy

The Examination report's description of significant examination findings was accurate
Strongly Agree Agree Disagree Strongly Disagree No Opinion

 
Issues addressed in the examination report were satisfactorily communicated to management prior to receipt of the examination report
Strongly Agree Agree Disagree Strongly Disagree No Opinion

 
The examination report adequately represented management's response to significant issues
Strongly Agree Agree Disagree Strongly Disagree No Opinion

 
Additional Comments
( 500 character maximum )


 
Cost-Effectiveness

Examiner requests for information prior to and during the examination, as related to the scope of the examination, were reasonable
Strongly Agree Agree Disagree Strongly Disagree No Opinion

 
Efforts were made by the examination staff to reduce the burden of the examination on your institution
Strongly Agree Agree Disagree Strongly Disagree No Opinion

 
When examiners tested and verified the integrity of the audit function, the examiners did not significantly duplicate the work performed by the bank's auditor
Strongly Agree Agree Disagree Strongly Disagree No Opinion

 
The focus of the examination was on your institution's significant and high risk activities
Strongly Agree Agree Disagree Strongly Disagree No Opinion

 
Additional Comments
( 500 character maximum )


 
Accessibility

Examiners were accessible throughout the course of the examination
Strongly Agree Agree Disagree Strongly Disagree No Opinion

 
Additional Comments
( 500 character maximum )


 
Knowledge

Examiners knowledgeable of the risks specific to your institution
Strongly Agree Agree Disagree Strongly Disagree No Opinion

 
Examiners were knowledgeable of current banking issues
Strongly Agree Agree Disagree Strongly Disagree No Opinion

 
Additional Comments
( 500 character maximum )


 
Timeliness

The Banking Supervision Department's promptness in responding to your institution's needs met your expectations
Strongly Agree Agree Disagree Strongly Disagree No Opinion

 
Additional Comments
( 500 character maximum )


 
Complaint/Problem Resolution

Complaints and problems were resolved to your satisfaction
Strongly Agree Agree Disagree Strongly Disagree No Opinion

 
Additional Comments
( 500 character maximum )


 
Overall Quality of Federal Reserve Banking Supervision Services

The Federal Reserve Bank's examination process was of high quality
Strongly Agree Agree Disagree Strongly Disagree No Opinion

 
Examiners were always courteous and professional
Strongly Agree Agree Disagree Strongly Disagree No opinion

 
The examination was well organized
Strongly Agree Agree Disagree Strongly Disagree No Opinion

 
Additional Comments
( 500 character maximum )


 
Other suggestions/comments regarding the examination/inspection process
( 500 character maximum )


 
In regard to the examination process, I consider the three most important components to be
( Check up to 3 choices )
Accuracy Accessibility Complaint/Problem Resolution Cost-Effectiveness Knowledgeable Customer Service Professional Customer Service Timeliness Other

 
Other-please specify
( 500 character maximum )


 
Would you like a member of the Banking Supervision staff to contact you?
Yes No

 
Contact Information (Optional)
( 500 character maximum )