Your session ID: 100062864
Survey ID: 52231293
Exam/Inspection Survey
Banking Supervision Examination/Inspection Survey
Please select Examination/Inspection year
2009
2010
Please indicate Examination Type
Safety & Soundness
BHC
Consumer
Foreign Rep Office
Foreign Agency
Other
Accuracy
The Examination report's description of significant examination findings was accurate
Strongly Agree
Agree
Disagree
Strongly Disagree
No Opinion
Issues addressed in the examination report were satisfactorily communicated to management prior to receipt of the examination report
Strongly Agree
Agree
Disagree
Strongly Disagree
No Opinion
The examination report adequately represented management's response to significant issues
Strongly Agree
Agree
Disagree
Strongly Disagree
No Opinion
Additional Comments
( 500 character maximum )
Cost-Effectiveness
Examiner requests for information prior to and during the examination, as related to the scope of the examination, were reasonable
Strongly Agree
Agree
Disagree
Strongly Disagree
No Opinion
Efforts were made by the examination staff to reduce the burden of the examination on your institution
Strongly Agree
Agree
Disagree
Strongly Disagree
No Opinion
When examiners tested and verified the integrity of the audit function, the examiners did not significantly duplicate the work performed by the bank's auditor
Strongly Agree
Agree
Disagree
Strongly Disagree
No Opinion
The focus of the examination was on your institution's significant and high risk activities
Strongly Agree
Agree
Disagree
Strongly Disagree
No Opinion
Additional Comments
( 500 character maximum )
Accessibility
Examiners were accessible throughout the course of the examination
Strongly Agree
Agree
Disagree
Strongly Disagree
No Opinion
Additional Comments
( 500 character maximum )
Knowledge
Examiners knowledgeable of the risks specific to your institution
Strongly Agree
Agree
Disagree
Strongly Disagree
No Opinion
Examiners were knowledgeable of current banking issues
Strongly Agree
Agree
Disagree
Strongly Disagree
No Opinion
Additional Comments
( 500 character maximum )
Timeliness
The Banking Supervision Department's promptness in responding to your institution's needs met your expectations
Strongly Agree
Agree
Disagree
Strongly Disagree
No Opinion
Additional Comments
( 500 character maximum )
Complaint/Problem Resolution
Complaints and problems were resolved to your satisfaction
Strongly Agree
Agree
Disagree
Strongly Disagree
No Opinion
Additional Comments
( 500 character maximum )
Overall Quality of Federal Reserve Banking Supervision Services
The Federal Reserve Bank's examination process was of high quality
Strongly Agree
Agree
Disagree
Strongly Disagree
No Opinion
Examiners were always courteous and professional
Strongly Agree
Agree
Disagree
Strongly Disagree
No opinion
The examination was well organized
Strongly Agree
Agree
Disagree
Strongly Disagree
No Opinion
Additional Comments
( 500 character maximum )
Other suggestions/comments regarding the examination/inspection process
( 500 character maximum )
In regard to the examination process, I consider the three most important components to be
( Check up to 3 choices )
Accuracy
Accessibility
Complaint/Problem Resolution
Cost-Effectiveness
Knowledgeable Customer Service
Professional Customer Service
Timeliness
Other
Other-please specify
( 500 character maximum )
Would you like a member of the Banking Supervision staff to contact you?
Yes
No
Contact Information (Optional)
( 500 character maximum )