Q: How do I get information about an internship or other job opening?

A: The Federal Reserve Bank of Atlanta has a strategic internship program in place to ensure that we are getting the best and brightest. The program is designed to run from May through August each year. However, we sometimes employ interns at other times of the year. The minimum GPA requirement is 3.0. We have a standardized compensation scale based on a candidate's school year. The Bank conducts on-campus recruitment at selected schools in the Atlanta area and works through the career placement centers of those institutions. All internship positions are posted in the fall.

Regarding full-time employment, the Federal Reserve Bank of Atlanta publishes job opportunities in Atlanta and the other five branch locations, as well as linking to the other Federal Reserve Districts.

Because of heavy interest, we are unable to respond to each application, resume, or e-mail that we receive. You may check the status of your online application by signing into your employment profile.


Q: I am unhappy with the way my bank/financial institution handled something. How can I understand my rights and file a complaint?

A: You can contact the Federal Reserve Consumer Help either by phone (888-851-1920, between 8 a.m. and 6 p.m. CT) or email. You can also consult Federal Reserve Consumer Help's websiteOff-site link. You can also learn more about this topic at the Board of Governors websiteOff-site link.

Q: Where can I get help to purchase or redeem savings bonds, Treasury bills, notes, or securities, including Treasury Inflation Protected Securities (TIPS)?

A: Please call Treasury Direct (800-722-2678) or visit its websiteOff-site link.

Q: The bank I work for has a question related to checks, cash, the automated clearinghouse (ACH), or other financial services. Who can help me?

A: Federal Reserve Bank Services can answer your questions about these and additional services that the Fed provides to banks/financial institutions. Its websiteOff-site link has extensive information as well as FAQs and detailed contact information. It also offers a tool where you can enter your bank's ABA number so you can learn who your specific service representative is.

Q: How can I request a speaker from the Fed for a meeting I am organizing?

A: Complete the Speakers Bureau Request form, and someone will contact you.

Q: How can I schedule a tour of the Fed for my group?

A: Complete the tour request form, and someone will contact you.

Q: How can someone subscribe or unsubscribe to a Federal Reserve Bank of Atlanta publication?

A: Our subscriptions page describes various ways to receive, or be notified about, new editions of our publications. For example, you can sign up for an RSS feed, or you can create an account and sign up to receive a direct email as well as manage the email alerts to which you subscribe. Note: we use MailChimp, a third-party platform, for email subscription management.

Q: How can my company do business with the Atlanta Fed?

A: You can read about doing business with the Fed on the procurement web page. There, you can obtain our contact address or complete a vendor registration form.

Q: We'd like the Fed to link to our company's website. Whom should I contact?

A: Although we appreciate your interest, we do not link to commercial sites.

Q: I am a former Federal Reserve Bank of Atlanta employee. Whom do I contact regarding pension questions?

A: You should contact the Pension Benefits Center at (877) 377-2255.

Q: How do I purchase a specific note?

A: Federal Reserve Banks provide currency to depository institutions that have accounts with the Federal Reserve. We do not distribute currency to individuals. To obtain a specific note, we recommend you contact the institution you bank with to see if they will honor your request. Additionally, you can purchase money from the Bureau of Engraving and Printing's online storeOff-site link.

Q: How do I purchase a specific coin?

A: As with notes, Federal Reserve Banks provide currency to depository institutions that have accounts with the Federal Reserve. We do not distribute currency to individuals. To obtain a specific coin, we recommend you contact the institution you bank with to see if they will honor your request. Alternately, you can purchase coins directly from the U.S. MintOff-site link.

Q: How do I exchange damaged currency?

A: The Bureau of Engraving and Printing's (BEP) Office of Currency Standards processes all requests for reimbursementOff-site link for damaged United States currency. That office decides the redemption value of torn or otherwise unfit currency by measuring the portions of the notes submitted. Generally, reimbursement the full face value occurs if clearly more than one-half of the original note remains. Currency fragments measuring less than one-half are not redeemable. Go to the U.S. Currency section of the BEP websiteOff-site link to read more about damaged currency, how to submit a claim for additional information, and the procedures to redeem mutilated currency.

Q: How do I get information about the Federal Reserve Bank of Atlanta sponsoring my event or providing a donation to my event?

A: As a public institution, the Atlanta Fed is extremely limited by law and regulation in its ability to participate in events requiring the Bank to contribute monetary donations, entrance fees, or sponsorships.

Q: Can the Federal Reserve Bank of Atlanta assist me with personal financial transactions?

A: As one of 12 Reserve Banks in the Federal Reserve System, the Atlanta Fed does not provide banking services for individuals.
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