National Consumer Protection Week 2011

Whether it's using a credit card or purchasing a car, financial education is critical to making smart financial decisions. During National Consumer Protection Week, which takes place March 6–12, 2011, the Federal Reserve is partnering with government agencies and nonprofit organizations to educate consumers so they can make better-informed decisions.

The theme for this year's campaign, "Your Information Destination," highlights the campaign's focus on the wide range of websites, print publications, and other tools available to help educate consumers on financial matters. Listed below are just a few of the Federal Reserve's consumer resources, including information on credit reports and credit ratings, Internet safety, and foreclosure prevention.

Atlanta Fed resources

Community Reinvestment: Does Your Bank Measure Up?
describes how the Community Reinvestment Act (CRA) affects the way banks and thrifts serve their communities' credit needs. The booklet outlines factors that regulators use to rate a bank's CRA performance and tells where to find information on a bank's rating.

Facing the Risk of Foreclosure
provides answers to frequently asked questions on foreclosure prevention. Español pdf document

Federal Reserve System resources

Consumer's Guide: Credit Reports and Credit Scores (Board of Governors)
This new guide includes answers to common questions about your credit report, such as how your credit score is calculated, and how to fix errors found in your credit report.

Federal Reserve Consumer Help (Federal Reserve System)
If you have a problem with a bank or other financial institution, contact the Federal Reserve for help.

Frauds and Scams (FRB San Francisco)
This consumer awareness brochure describes some typical financial frauds and scams and suggests how to protect yourself and your money.PDF icon

Identity Theft (FRB Boston)
This booklet is designed to help you understand what identity theft is, how it happens, how to protect yourself, and what steps to take if your identity is stolen.

Phishing and Pharming: Helping Consumers Avoid Internet Fraud (FRB Boston)
This brochure explains phishing and pharming and offers guidance for avoiding these forms of identity theft.

What You Need to Know: New Rules about Credit Decisions and Notices (Board of Governors)
This page explains new Federal Reserve rules that help consumers better understand new notices they may receive from lenders when credit reports or credit scores affect a decision to grant credit.

Other resources

Deter, Detect, Defend: Avoid IDTheft [PDF] [en español] (Federal Trade Commission)
Tri-fold brochure with tips for consumers on how to deter, detect, and defend against identity theft.