Q: How do I get information about an internship or other job opening?
A: The Federal Reserve Bank of Atlanta has a strategic internship program in place to ensure that we are getting the best and brightest. The program is designed to run from May through August each year. However, we sometimes employ interns at other times of the year. The minimum GPA requirement is 3.0. We have a standardized compensation scale based on a candidate's school year. The Bank conducts on-campus recruitment at selected schools in the Atlanta area and works through the career placement centers of those institutions. All internship positions are posted in the fall.
Regarding full-time employment, the Atlanta Fed publishes job opportunities in Atlanta and the other five branch locations, as well as linking to the other Federal Reserve Districts.
Because of heavy interest, we are unable to respond to each application, resume, or e-mail that we receive. You may check the status of your online application by signing into your employment profile.
Q: I am unhappy with the way my bank/financial institution handled something. How can I understand my rights and file a complaint?
A: You can contact the Federal Reserve Consumer Help either by phone (888-851-1920, between 8 a.m. and 6 p.m. CT) or email. You can also consult Federal Reserve Consumer Help's
website
. You can also learn more about this topic at the Board of Governors website.
. You can also learn more about this topic at the Board of Governors website.
Q: Where can I get help to purchase or redeem savings bonds, Treasury bills, notes, or securities, including Treasury Inflation Protected Securities (TIPS)?
A: Please call Treasury Direct (844-284-2676) or visit its website.
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Q: The bank I work for has a question related to checks, cash, the automated clearinghouse (ACH), or other financial services. Who can help me?
A: Federal Reserve Bank Services can answer your questions about these and additional services that the Fed provides to banks/financial institutions. Its
website has extensive information as well as FAQs and detailed contact information. It also offers a tool where you can enter your bank's ABA number so you can learn who your specific service representative is.
has extensive information as well as FAQs and detailed contact information. It also offers a tool where you can enter your bank's ABA number so you can learn who your specific service representative is.
Q: How can I request a speaker from the Fed for a meeting I am organizing?
A: Complete the Speakers Bureau Request form, and someone will contact you.
Q: How can I schedule a tour of the Fed for my group?
A: Complete the tour request form, and someone will contact you.
Q: How can someone subscribe or unsubscribe to a Federal Reserve Bank of Atlanta publication?
A: Our subscriptions page describes various ways to receive, or be notified about, new editions of our publications. For example, you can sign up for an RSS feed, or you can create an account and sign up to receive a direct email as well as manage the email alerts to which you subscribe. Note: we use MailChimp, a third-party platform, for email subscription management.
Q: How can my company do business with the Atlanta Fed?
A: You can read about doing business with the Fed on the procurement web page. There, you can obtain our contact address or complete a vendor registration form.
Q: We'd like the Fed to link to our company's website. Whom should I contact?
A: Although we appreciate your interest, we do not link to commercial sites.
Q: I am a former Federal Reserve Bank of Atlanta employee. Whom do I contact regarding pension questions?
A: You should contact the Pension Benefits Center at (877) 377-2255.
Q: How do I purchase a specific note?
A: Federal Reserve Banks provide currency to depository institutions that have accounts with the Federal Reserve. We do not distribute currency to individuals. To obtain a specific note, we recommend you contact the institution you bank with to see if they will honor your request. Additionally, you can purchase money from the Bureau of Engraving and Printing's online store.
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Q: How do I purchase a specific coin?
A: As with notes, Federal Reserve Banks provide currency to depository institutions that have accounts with the Federal Reserve. We do not distribute currency to individuals. To obtain a specific coin, we recommend you contact the institution you bank with to see if they will honor your request. Alternately, you can purchase coins directly from the U.S. Mint.
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Q: How do I exchange damaged currency?
A:The Bureau of Engraving and Printing (BEP) processes all requests for reimbursement for damaged United States currency. Go to the Redeem Mutilated Currency section of the BEP's Services section to read more about damaged currency.
for damaged United States currency. Go to the Redeem Mutilated Currency section of the BEP's Services section to read more about damaged currency.
Q: How do I get information about the Federal Reserve Bank of Atlanta sponsoring my event or providing a donation to my event?
A: As a public institution, the Atlanta Fed is extremely limited by law and regulation in its ability to participate in events requiring the Bank to contribute monetary donations, entrance fees, or sponsorships.
Q: Can the Federal Reserve Bank of Atlanta assist me with personal financial transactions?
A: As the central bank of the United States, the Federal Reserve Banks are not financial institutions that interact with customers through individual or business deposit accounts or loans, nor do they exchange or distribute currency to individuals. The Federal Reserve Banks also do not keep "secret" or "trust" accounts for individuals.