Survey of Consumer Payment Choice

This survey fills a gap in knowledge about the role of consumers in the transformation of payments from paper to electronic.

  • Consumers report adoption of of nine payment instruments, including cash.
  • Consumers report frequency of use of the nine instruments.
  • Consumers rate instrument characteristics like security, cost, and convenience.
  • Latest Update

    Updated on June 22, 2020

    The 2019 Survey of Consumer Payment Choice (SCPC) is the 12th in a series of annual studies that aim to gain a comprehensive understanding of the payment behavior of U.S. consumers. The SCPC data complement information from the Diary of Consumer Payment Choice (DCPC), for which consumers record details of specific transactions (including dollar values) and their payment choices. Respondents participate in the surveys in September (SCPC) and October (DCPC).

    In 2019, U.S. consumers made 69 payments per month on average. Consumers made 6 in 10 payments with debit, credit, or prepaid cards: 42 payments. Debit cards were used most, for 24 payments, followed by credit cards (17 payments), and cash (15 payments). Over the 12 years of the survey, debit, cash, and credit have consistently been the most popular ways to pay.

    Percentage share of consumer payments in a typical month, by type of payment instrument

    View the 2019 survey

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